1. Scope of this policy
This Privacy Policy applies to the Vantoro Labs website, online inquiry and quote forms, and business communications related to our app development, website development, graphic design, and digital services. A separate contract, data-processing agreement, or client-specific notice may apply to information handled while delivering a particular project. When a separate written agreement applies, it controls for that project to the extent of any conflict.
2. Information we collect
Information you provide
- Contact information: your name, email address, phone number, and preferred method of contact.
- Business information: your business or organization name and information you choose to share about it.
- Project information: the service requested, estimated budget, desired completion date, goals, requirements, files, content, and other details you provide.
- Communications: messages, feedback, approvals, support requests, and records of our correspondence.
- Transaction and contract information: quotes, invoices, payment status, agreements, and project records. If a third-party payment provider is used, that provider processes payment-card or banking details under its own privacy terms; Vantoro Labs does not intentionally store complete payment-card numbers on this website.
Information collected automatically
When you visit the website, our hosting, security, and technical service providers may automatically receive limited technical information such as your Internet Protocol address, browser type, device type, referring page, pages visited, approximate location derived from an IP address, and timestamps. This information may be used to deliver the website, maintain security, prevent abuse, and understand basic site performance.
Cookies and similar technologies
The current website does not use advertising cookies or behavior-based advertising. Essential hosting or security technologies may be used to operate and protect the site. If analytics, advertising, or additional cookie-based tools are added later, this policy and any required consent controls will be updated before those tools are used.
3. How we use information
We may use information to:
- respond to inquiries and prepare quotes or project recommendations;
- communicate about consultations, projects, approvals, invoices, delivery, and support;
- plan, design, develop, test, deliver, maintain, and improve services;
- manage client relationships and internal business records;
- operate, secure, troubleshoot, and improve the website;
- prevent fraud, misuse, security incidents, and unlawful activity;
- comply with legal obligations and enforce agreements; and
- send marketing communications only when permitted by law, with a way to opt out.
Vantoro Labs will not use information for a materially different purpose without providing appropriate notice or obtaining consent when required.
5. Your privacy choices and rights
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, or to ask questions about our privacy practices. Where applicable law provides additional rights, you may also request a copy of your data, request information about certain disclosures, withdraw consent, opt out of qualifying targeted advertising or sales, or appeal a decision regarding a privacy request.
Submit requests to abel@vantorolabs.com or call (651) 231-4881. We may need to verify your identity and authority before completing a request. We will respond within the period required by applicable law. We will not unlawfully discriminate against you for exercising a privacy right.
You may stop promotional emails by using the unsubscribe instructions in the message or contacting us. Transactional or project-related communications may still be sent when necessary to provide requested services.
6. Security and retention
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. No website, electronic transmission, or storage system is completely secure, so we cannot guarantee absolute security.
We retain information only as long as reasonably necessary for the purposes described in this policy, including to respond to inquiries, complete projects, provide support, maintain business and tax records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary depending on the type of information and the reason it was collected.
7. Children’s privacy
The Vantoro Labs website and business services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through this website. If you believe a child has provided personal information, contact us so we can review and delete it when appropriate.
8. Third-party websites and services
Our website or client projects may link to or integrate third-party websites, platforms, payment providers, social networks, app stores, or other services. Their privacy practices are governed by their own policies. Vantoro Labs is not responsible for the privacy practices of third parties.
9. Changes to this policy
We may update this Privacy Policy as our services, technology, or legal obligations change. The updated version will be posted on this page with a revised “Last updated” date. If a change is material, we may provide additional notice when required by law.
10. Contact Vantoro Labs
Vantoro Labs
Minnesota, United States
Email: abel@vantorolabs.com
Phone: (651) 231-4881